Scaling Up Excellence – Notes from Chapter 1

It’s a ground war, not just an air war. (Going slower to scale faster – and better – later.) The Problem of More = Executives can point to pockets in their organization where people are doing a great job of uncovering and meeting customer needs. There was always some excellence – there just wasn’t enough of it. How do you spread that excellence to more people and more places? We’ve identified 7 reliable signs that scaling is going well or badly… 1. Spread a mindset, not just a footprint. Distributing your banner and logo far and wide vs. having a […]

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